Privacy Policy

 

This privacy notice explains how we use any personal information we collect about you. It relates to Waggy Walks in Wakey.


What information do we collect about you?

We collect information about you when you engage us for dog walking services. This information will relate to your personal information. 

Information relating to usage of our website is collected using ’cookies’. These are text files placed on your computer to collect standard internet log information and visitor behaviour information. We’ll use your information collected from the website to personalise your repeat visits to the site.


How will we use the information about you?

Waggy Walks in Wakey will process your data in order to fulfil our contract with you when you enquire about or purchase a service from us.

If you enquire about our services through our website, we will use the information you provide to contact you and provide further information about our various products and services.


Explaining the legal bases we rely on

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:


Consent

In certain specific situations we will collect and process your data with your consent. For example, before you submit your email contact details when using our website.

When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.


Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.

When we process your personal information for our legitimate interests, we make sure to consider the balance and any potential impact on you (both positive and negative) and your rights under the data protection regulation. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Our legitimate business interests may include some or all of the following:

  • To send you marketing communications, informing you about our products and services and keeping you updated about any relevant development (you can opt out of marketing communications at any time);
  • For evidential purposes, to effectively manage and maintain records of our relationships and communications with you;
  • To enhance, modify, personalise or otherwise improve our services and communications for your benefit;
  • To better understand how you interact with our website and content in order to enhance your customer experience;
  • To determine the effectiveness of promotional campaigns to inform marketing strategy.


Who might we share your information with?

We won’t share your information for marketing purposes with organisations outside our company.


How long do we keep hold of your information?

In principle, your personal data shouldn’t be held for longer than is required under the terms of our contract for services with you. However, we’re subject to regulatory requirements to retain data for specified minimum periods. We also reserve the right to retain data for longer than this due to the possibility that it may be required to defend a future claim against us.

At the end of any retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.


Your rights

You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of your personal information please email or write to us using the contact details noted below.

When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.

We have an obligation to ensure that your personal information is kept accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.


Opt-out policy

If, at any time after registering, you change your mind about receiving our postal/email offers you can write to us at the following address: 58 Cherry Tree Road, Walton, West Yorkshire, WF2 6LH, alternatively you can call 07547 812219 or email waggywalkswakey@utlook.com.  


Correcting/update

If you would like to correct and/or update your registration information you can write to us at the following address: 58 Cherry Tree Road, Walton, West Yorkshire, WF2 6LH.  Alternatively you can call 07547 812219 or email waggywalkswakey@outlook.com.


Cookies

We use cookies to track visitor use of the website and to compile statistical reports on website activity. 

For further information about cookies visit https://ico.org.uk/for-the-public/online/cookies/

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.


What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF


Changes to our privacy notice

We keep our privacy notice under regular review and we’ll place any updates on this web page. This privacy notice was last updated on 12/11/19.


How to contact us

Please contact us if you have any questions about our privacy notice or information we hold about you by email at waggywalkswakey@outlook.com.


Or write to us at  58 Cherry Tree Road, Walton, West Yorkshire, WF2 6LH